first impressions


Screen Presence to Up Your Game

Because of the continuing Corona Virus lock down Dean Hyers  will be giving his May 7th interactive presentation via webcast from 7:45 – 9:15 a.m. See below for details and registration: Do you have ‘screen presence?’  The world went virtual, separating us from clients and prospects and adding new barriers […]


Become a Business-Building MAGNET on Social Media

Because of the continuing Corona Virus lock down Steve Watt  will be giving his April 2nd interactive presentation via webcast from 7:45 – 9:15 a.m. See below for details and registration:   Social media – done right – is becoming a critically important part of modern sales success. People do […]


Annette Wanchena: What Are You Doing During COVID to Avoid Prospecting?

So, like many people, I have a habit of finding ways to avoid prospecting.  For example: Did you know that there is a website available to create acronym’s from words?  It’s nameacronym.net. The acronym for my name? A – Awesome N – Novel N – Nurturing E – Energetic T […]


The Power of Persuasion

Because of the continuing Corona Virus lock down Dr. Stephen Crawford will be giving his December 4th interactive presentation via webcast from 7:45 – 9:15 a.m. See below for details and registration: The Power of Persuasion It is estimated that the average adult makes about 35,000 conscious decisions each day, […]


If You’re in Sales, You’re a Leader

As sales is the craft of influencing new thinking in people, it is incumbent upon the sales agent to foster a meaningful relationship with the customer so each can hear and be heard. At the basis of all relationships is trust, and trust can be created and destroyed. The charter […]


Discovery That Differentiates You from the Competition

One of the biggest mistakes salespeople make is to get too quickly into the presentation part of the sales process. This causes them to either sell to a lesser need or miss the opportunity all together. Rather, the true professional will develop and ask a full set of thoughtful discovery […]


Tony Biel: Setting the Hook on Trophy Clients

Companies often fail to land new best-fit, “trophy” clients while wasting valuable resources on clients who will never be trophies. Why? Their sales team isn’t armed with a defined Unified Client Experience. In today’s world of aggressive growth and revenue demands, companies can’t simply hire seasoned sales professionals in hopes […]


Kathleen Crandall: The Impact of Your Personal Brand 1

Perspective is Everything Everybody has a personal brand whether or not they’re aware of what it communicates, and understanding one’s personal impact is a huge step in leveraging your personal brand in personal and business growth. Your personal brand shows up in your image (what people see – starting with […]


The Impact of You

Understanding the Power of Your Personal Brand in Sales Every person has a brand and it makes an impact in every way we show up through our image, our communications, and the experience we deliver in personal interactions. This is especially important for sales professionals who are building their reputation […]


Kit Welchlin: Listening – What If I Have Questions?

I think asking questions shows that you have interest and genuine concern.  The key the asking questions is to ask the right questions. The best questions to ask are “what” and “how” questions, because there are no wrong answers to “what’” or “how” questions.  You give the other person tremendous […]