Join with other sales professionals on November 6th as Stefani Havel presents,
“The Conversation Never Ended: Why ‘follow-up’ is costing you deals you already earned, and what seasoned pros do instead.”
You’ve been selling long enough to know the moves. You’ve also got a pipeline full of deals that aren’t dead. They’re quiet. The prospect who said “not yet.” The client who’d work with you again tomorrow. The referral partner you haven’t talked to since spring.
None of those conversations ended. They stopped. And they stopped without a plan for continuing them.
This session isn’t about cadence, CRM tasks, or another way to say “checking in.” It’s about one question that changes every message you send: what conversation am I continuing? Stefani Havel, creator of the CONVERT Method™, walks through the next-step lock that ends “let me know,” the test to run before you hit send, the 90 seconds after yes that decides the next 90 days, and referral language your clients can repeat without you in the room.
Know a sales pro who’s good at the first conversation and quiet after it? This is the session to bring them to. Guests welcome.
Stefani Havel
Stefani has spent the past 15+ years coaching professionals and teams to improve sales through behavioral psychology and strategic communication. With thousands of trained professionals under her belt, she knows exactly what works—and she’s sharing it all with YOU.
Date: Friday, November 6th, 2026
Time: 7:30 – 9:15 a.m.
Location: 4400 W. 78th Street, Bloomington, MN 55435
1st Floor Training room: (To the left of the main doors.)
Investment: $10 for PSA Gold Member, $20 for Silver Members and Guests
IF YOU RUN INTO ANY CHALLENGES WHEN SIGNING UP PLEASE CONTACT KATHY@PSAMN.ORG
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Upcoming Events
2026
November 6 – Stefani Havel: Follow Through
December 4 – Bill Hellkamp: 3 Keys to Closing More Sales
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